Quality Management

Cree Nation Wemindji ISO
The Cree Nation of Wemindji has adopted a managment system for its provisions of public services.

 

 

 

 

For this reason, it has maintained its Mangement System and integrated the seven quality management principles in all of its processes and ways:

1

Customer focus

Meet community members’ requirements and to strive to exceed their expectations.


2

Leadership

Establish clear alignment within the leadership team to achieve the organization’s objectives.


3

Engagement of people

Have competent, empowered and engaged people at all levels of the organization to steadily deliver results.


4

Process approach

Master all processes and their interrelations to deliver consistent and predictable results.


5

Improvement

Continuously focus on wisely improving what exists and how things are done.


6

Evidence-based decision-making

Collect data and information and analyze them to make the wisest decisions possible, based on facts.


7

Relationship management

Internal and external relationships are key in our success and we need to nurture them.